Account Deletion
Users may request deletion of an account associated with Delquro Labs software, including Commonwealth: Connect.
How to Request Account Deletion
Send a request to info@delquro.com with the subject line “Account Deletion Request.”
Please include: Your name and email address associated with the account; The application name, such as Commonwealth: Connect; Your organization or facility, if applicable; A brief statement that you want your account deleted.
Identity Verification
We may need to verify your identity or confirm your relationship to the account before deleting account information. If the account is managed by an organization or facility, we may also need to coordinate with an authorized administrator.
What May Be Deleted
Account deletion may include removal or deactivation of account credentials, profile information, access permissions, and associated personal information where deletion is legally and operationally permitted.
Information That May Be Retained
Some information may be retained when necessary for legal, security, audit, dispute resolution, backup, or legitimate operational reasons. Workplace content may also be subject to facility or administrator retention requirements.
In-App Deletion
If an application includes an in-app account deletion option, users should use that option when available. Email requests remain available for support and verification assistance.
Contact
Account deletion questions can be sent to info@delquro.com.